Customer ExperienceOpen
Let guests message a backup host contact if the primary host goes unresponsive
Being stranded with an unresponsive host and no backup is a recurring complaint.
Airbnb
Community addedTechnology · San Francisco, CA · airbnb.com
Online marketplace for lodging and travel.
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On Pitch Companies, Airbnb has engaged with 0 of 1 posted ideas (0%) — meaning a status of “reviewed” or “implemented.” See the full leaderboard.
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