Expand real-time repair shop scheduling directly through the claims app
Coordinating a repair currently often requires a separate phone call after filing a claim.
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Coordinating a repair currently often requires a separate phone call after filing a claim.
Bundling currently requires more back-and-forth with an agent than a clear package menu would.
The scoring methodology feels opaque compared to traditional rating factors.
Fully automated denials currently have a less clear appeals path than traditional insurers.
Comparison shopping is harder here than with competitors that quote instantly online.
Some claims currently require going through an independent agent even for simple cases.
Renewal increases often arrive without a specific explanation of what changed.
Policy language is dense enough that most customers can't easily verify their own coverage.
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