Customer ExperienceOpen
Let me schedule a test drive for a specific time slot instead of walk-in only
Walk-in-only test drives mean unpredictable wait times, especially on weekends.
- Ideas
- 2
- Backers
- 2
- Following
- 0
Does CarMax respond to customer feedback?
On Pitch Companies, CarMax has engaged with 0 of 2 posted ideas (0%) — meaning a status of “reviewed” or “implemented.” See the full leaderboard.
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Ideas for CarMax
PricingOpen
Let me lock in an online offer for 14 days instead of 7
A week is tight for coordinating a trade-in around other paperwork and logistics.