Customer ExperienceOpen
Bring back free samples with every online order, not just in-store visits
This used to be a signature part of the brand experience and feels missing online.
Beauty & Personal Care · New York, NY · kiehls.com
Skincare brand owned by L'Oréal.
On Pitch Companies, Kiehl's has engaged with 0 of 1 posted ideas (0%) — meaning a status of “reviewed” or “implemented.” See the full leaderboard.
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This used to be a signature part of the brand experience and feels missing online.