Customer ExperienceOpen
Let me request a room location (away from elevators, high floor) at check-in
These requests currently require a phone call or waiting until arrival.
Marriott
Community addedHospitality & Travel · Bethesda, MD · marriott.com
The largest hotel chain in the world.
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On Pitch Companies, Marriott has engaged with 0 of 2 posted ideas (0%) — meaning a status of “reviewed” or “implemented.” See the full leaderboard.
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Ideas for Marriott
PricingOpen
Let elite members waive resort fees using points instead of paying cash
Resort fees feel like they undercut the value of loyalty status.