SustainabilityOpen
Expand the gear trade-in and resale program beyond outerwear
Renewed sells used jackets already -- extending it to bags and boots would keep more gear out of landfills.
The North Face
Community addedApparel & Outdoor · Denver, CO · thenorthface.com
Outdoor recreation apparel and equipment brand.
- Ideas
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- Backers
- 2
- Following
- 0
Does The North Face respond to customer feedback?
On Pitch Companies, The North Face has engaged with 0 of 2 posted ideas (0%) — meaning a status of “reviewed” or “implemented.” See the full leaderboard.
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Ideas for The North Face
Customer ExperienceOpen
Simplify the lifetime warranty claim process to a single online form
Claims currently require multiple emails and mailing items before resolution.