Customer ExperienceOpen

Let loyalty points be redeemed in-store the same way they work online

Posted by @pitchco on 2026-09-04

In-store redemption currently has more restrictions than the online experience.
1 of 10 to reach Trending

Get notified at 10 votes (Trending) or when Express responds.

Quick take

Share this pitch

Try This Instead

The community looks out for each other. If this never gets fixed, recommend who does it better — every vote here gives companies real competition.

No suggestions yet — be the first to recommend one.

Discussion

Build on the idea, point out what would break, or say why you want it.

No comments yet. Start the discussion.

Similar ideas at other companies

The same complaint, different brand.

Trending in Customer Experience this week

Others also voted for