Customer ExperienceOpen

Let me pre-select rebooking preferences before departure

Posted by @mikaelaarey_ea8dc8 on 2026-08-09

A standing preference (aisle over window, next flight over red-eye) that automatically applies during irregular-ops rebooking, instead of defaulting to whatever's fastest for the agent.
1 of 10 to reach Trending17 days left

Get notified at 10 votes (Trending) or when Delta Air Lines responds.

Quick take

Share this pitch

Try This Instead

The community looks out for each other. If this never gets fixed, recommend who does it better — every vote here gives companies real competition.

No suggestions yet — be the first to recommend one.

Discussion

Build on the idea, point out what would break, or say why you want it.

No comments yet. Start the discussion.

Similar ideas at other companies

The same complaint, different brand.

Trending in Customer Experience this week

Others also voted for